i was in line at the supermarket this afternoon behind a kid who was trying to use his mom's debit card to pay for something. the store clerk refused to let him use the card without her being present. he ended up having to bring his mom into the store, and she was not pleased. she was going on about her bad knees and numerous physical ailments, saying it was horsesh#t that the grocery store had this policy, especially since her son knew her pin. the cashier explained that it was to prevent identity theft, and the woman went on to say that she wouldn't say anything more about it, since she thought it was a hassle and recognized that the employee was just doing her job.
what the woman didn't realize was that the store clerk basically had her customer's best interest in mind. after the woman and her son left, the clerk asked me how i would feel if that had been my card and some random person was trying to use it. i said that i understood and felt glad they were looking out for the everyday consumer.
sometimes, what we see as nuisances and minor irritants are actually there in place to help us. it may be worth it to separate ourselves from our frustrations rather than displacing or projecting them. by taking a deeper look, we can uncover the good intentions of those around us.
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